Shipping Policy

At Figora, we're committed to getting your order to you quickly and safely.

Processing Time
All orders are processed and dispatched within 1–2 business days of purchase. Orders placed on weekends or holidays will begin processing the next business day.

Delivery Time
Once dispatched, international orders typically arrive within 7–12 business days, depending on your location and local customs processing. Please note that delivery times are estimates and not guaranteed, as factors like customs clearance, weather, and carrier delays can occasionally affect arrival times.

Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Shipping Delays
While we work hard to ensure timely delivery, please allow a few extra days beyond the estimated window before reaching out, as international shipments can occasionally experience customs-related delays outside our control.

Customs, Duties & Taxes
International orders may be subject to import duties, taxes, or customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Incorrect Shipping Addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer, though we're happy to help if you notice an error shortly after placing your order.

Questions?
If you have any questions about your order's shipping status, feel free to contact us at [support email] and we'll be glad to help.